01. RETURN OF PRODUCTS---Goods cannot be returned, and orders once accepted by our company cannot be canceled, except upon the written approval of our company. Cut to size items and special orders may not be returned unless it has been determined to be provided in error by our company. Customers returning goods are responsible for freight charges, and shall be assessed a restocking fee of $100 or 20% of the order, whichever is greater.

02. FORCE MAJEURE---Our company shall not be liable for failure to perform its obligations resulting directly or indirectly from or contributed to by acts of God; acts of Buyer, civil or military authority, including wage and price controls; fires; war; riot; delays in transportation; lack of or inability to obtain raw materials (including energy sources), components, labor, fuel or supplies; or other circumstances beyond our company's reasonable control, whether similar or dissimilar to the foregoing. If certain quantities are affected and other quantities are not, the quantities affected shall be eliminated without liability, but the agreement shall remain unaffected. Our company may during any period of shortage due to any of said causes, allocate its supply of such raw materials among its various users thereof in any manner which our company deems fair and reasonable. In no event shall our company be liable for special or consequential damages for any delay for any cause.